Office 365: Difference between revisions

From MobileX for SageCRM
(Created page with "You can connect your email to MobileX and search based on the email, view the email and file the email against a give entity. To connect or access your email click on the "Inbox" icon in the bottom right of the screen. 300px Click the Sign in with Microsoft button 300px And follow the instructions to connect. Once connected the mail box will display something like this File:Sage 100 mailbox...")
 
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To connect or access your email click on the "Inbox" icon in the bottom right of the screen.  
To connect or access your email click on the "Inbox" icon in the bottom right of the screen.  


[[File:Sage 100 email inbox.png|300px]]
[[File:Sage CRM email inbox.png|300px]]


Click the Sign in with Microsoft button  
Click the Sign in with Microsoft button  


[[File:Sage 100 email signin.png|300px]]
[[File:Sage CRMemail signin.png|300px]]


And follow the instructions to connect.  
And follow the instructions to connect.  
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Once connected the mail box will display something like this
Once connected the mail box will display something like this


[[File:Sage 100 mailbox setup.png|300px]]
[[File:Sage CRM mailbox setup.png|300px]]


You can preform certain actions on the inbox.
You can preform certain actions on the inbox.




[[File:Sage 100 mailbox.png|300px]]
[[File:Sage CRM mailbox.png|300px]]


A. If the email is a SENT email this icon shows.
A. If the email is a SENT email this icon shows.
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[[File:Sage 100 view email.png|300px]]
[[File:Sage CRM view email.png|300px]]


When you select an email and then view an entity you will see the File Email button (A)
When you select an email and then view an entity you will see the File Email button (A)


[[File:Sage 100 mx save email button.png|300px]]
[[File:Sage CRM mx save email button.png|300px]]


When clicked you see the option to Save this against the given Entity
When clicked you see the option to Save this against the given Entity


[[File:Sage 100 mx save email.png|300px]]
[[File:Sage CRM mx save email.png|300px]]


Click "Save" to complete
Click "Save" to complete

Revision as of 15:31, 19 August 2024

You can connect your email to MobileX and search based on the email, view the email and file the email against a give entity.

To connect or access your email click on the "Inbox" icon in the bottom right of the screen.

Click the Sign in with Microsoft button

File:Sage CRMemail signin.png

And follow the instructions to connect.

Once connected the mail box will display something like this

You can preform certain actions on the inbox.


A. If the email is a SENT email this icon shows.

B. If the email is received in this icon shows.

C. You can search within the mailbox

D. Logout - disconnects the mailbox

E. Refresh the mailbox

F. Searches the system based on the email address it came from (or was sent to)

Clicking the email icon will also open the view email dialog and set that email as the active selected email. This is used then when you try file an email against an entity


When you select an email and then view an entity you will see the File Email button (A)

When clicked you see the option to Save this against the given Entity

Click "Save" to complete