Upgrading: Difference between revisions
From MobileX for SageCRM
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If using the Outlook clien users will have to clear their IE cache (as IE is what Outlook uses). | If using the Outlook clien users will have to clear their IE cache (as IE is what Outlook uses). | ||
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Troubleshooting: | Troubleshooting: | ||
Both web.config settings must be set for the file email feature to work: | |||
"GatewayCRMPath" and | |||
"CRMCodedPath" | |||
To clear the client cache: | To clear the client cache: | ||
https://docs.microsoft.com/en-us/office/dev/add-ins/testing/clear-cache | https://docs.microsoft.com/en-us/office/dev/add-ins/testing/clear-cache | ||
Revision as of 14:09, 2 July 2020
July 2018
If you upgrade MobileX and use Office 365 and move from say
https://mx.crmtogether.com/V4560/outlookmx_final.xml
to
https://mx.crmtogether.com/V4710/outlookmx_final.xml
then you will need to uninstall the MobileX app on Outlook 365 and re-install.
Each client will also need to clear their caches depending on where they work.
With Outlook Web Access (OWA) on chrome they will have to clear their cache.
If using the Outlook clien users will have to clear their IE cache (as IE is what Outlook uses).
Troubleshooting:
Both web.config settings must be set for the file email feature to work:
"GatewayCRMPath" and "CRMCodedPath"
To clear the client cache:
https://docs.microsoft.com/en-us/office/dev/add-ins/testing/clear-cache
