Checklist: Difference between revisions
From MobileX for SageCRM
Crmtogether (talk | contribs) (Created page with "A checklist to be used when a user cannot log on 1. User is allowed log on to CRM via CRM's web services (Allow WebService Access:True) Navigate to the users details (Admi...") |
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From that screen check that the user is in the list | From that screen check that the user is in the list | ||
3. You cannot use the ampersand '&' character or '%' character in a password when using MobileX (this is due to a web-service bug in Sage CRM). | |||
Other strange characters may also be unsupported-remove all to test | Other strange characters may also be unsupported-remove all to test | ||
Latest revision as of 14:39, 8 February 2021
A checklist to be used when a user cannot log on
1. User is allowed log on to CRM via CRM's web services (Allow WebService Access:True)
Navigate to the users details (Administration -> Users -> Users) and view the users details and check that the "Allow WebService Access" setting is set to true
2. MobileX license check.
Navigate to "Administration -> CRM Together -> MobileX " From that screen check that the user is in the list
3. You cannot use the ampersand '&' character or '%' character in a password when using MobileX (this is due to a web-service bug in Sage CRM).
Other strange characters may also be unsupported-remove all to test
